How We Use Your Information

We use your information to:

– Assess your borrowing capacity and loan options
– Submit applications to lenders you choose to proceed with
– Manage your ongoing relationship with us
– Provide updates, service communications, and relevant information

We may also send occasional updates about services or offers. You can opt out at any time.

What Happens If You Don’t Provide Information

If you choose not to provide certain information, we may not be able to properly assess your needs or assist with your loan application.

How We Protect Your Information

We take reasonable steps to protect your data from misuse, loss, or unauthorised access.

Your information is stored securely using industry-standard systems, including password protection and secure platforms.

Who We Share Your Information With

We do not sell or rent your personal information.

We may share your information with:

– Lenders and financial institutions you choose to deal with
– Our credit licence holder and service providers
– Third parties where required by law

All parties are expected to handle your information securely.

Accessing & Updating Your Information

You can request access to your personal information or ask for corrections if needed.

To do so, please contact: [email protected]

We do not charge for reasonable access or correction requests.

Your Consent

By engaging Value Loans, you consent to the collection and use of your information as outlined in this policy.

Questions or Complaints

If you have any concerns about your privacy, please contact us. We will work with you to resolve the issue promptly.